Profhilo

I had an amazing experience with Dr Raquel and honestly cannot recommend her and the clinic highly enough.
I initially booked a consultation for concerns around ageing skin and TMJ issues, having heard Botox in the jaw could help. I would quite happily have gone ahead and spent £400 on treatment, so what I received instead was incredibly refreshing and unexpected.
From the moment I walked into the clinic after a busy workday, I instantly felt calm. The clinic itself is beautiful, peaceful, serene, softly lit, with calming music and the loveliest aromatherapy scent throughout. Natalie was on reception and greeted me so warmly with genuine kindness and made me feel welcome immediately.
When I met Dr Raquel, she instantly put me at ease. She was caring, inquisitive, attentive and, most importantly, completely honest. After a very thorough assessment, she explained that Botox in my jaw was unlikely to give me the results I was hoping for and that she did not want me to waste my money. I appreciated that honesty so much.
Rather than simply recommending treatments, she took the time to explore everything that could be contributing to both my TMJ symptoms and ageing skin, including my sleep, stress levels, diet, skincare, overall health and lifestyle. I later received a personalised treatment plan, skincare recommendations, advice on supplements and ways to improve my wellbeing from the inside out. I also purchased the supplements and skincare she recommended and have genuinely found them really beneficial.
Over the years I’ve had injectable treatments with several practitioners, but I have never met someone who genuinely cares about their patients as much as Dr Raquel does. Her approach is incredibly holistic and thoughtful, and the results she achieved for me were great but natural, which was very important to me. She truly has an artistic eye for knowing exactly what is enough, not overdone or excessive, just subtle and refreshing enhancements.
I also loved learning more about the regenerative treatments she offers, such as polynucleotides, and I completed a course of treatments with her that I was so happy with. Every visit felt personal and welcoming, more like catching up with an old friend, as Dr Raquel is so warm, genuine and friendly.
Dr Raquel is clearly exceptionally knowledgeable and highly skilled, but what truly sets her apart is the level of care, integrity and passion she brings to every patient experience. I genuinely feel she went above and beyond for me, and I’m so grateful to have found this gem of a clinic.
Natalie, the clinic coordinator, also deserves a special mention. She is incredibly warm, professional and welcoming, and really adds to the whole experience from the moment you arrive. She always checked in with thoughtful WhatsApp messages after my treatments to see how I was feeling, which made the care feel so personal and genuine. Nothing ever felt too much trouble and she helped create such a calm, friendly and luxurious atmosphere throughout every visit.
If you are considering Skin and Medical Cosmetics for the first time, I would say you are in incredibly safe and caring hands. Dr Raquel genuinely wants the best for her patients and takes a thoughtful, honest and holistic approach rather than simply selling treatments. You never feel rushed or pressured and the results are beautifully natural. You are made to feel welcomed, cared for and valued from the moment you walk through the door. I will absolutely be returning and would wholeheartedly recommend Dr Raquel and Skin & Medical Cosmetics to anyone considering aesthetic or skin treatments.

Very welcoming, friendly clinic. Had my best ever facial with Elizabeth who took time initially to find out about my skin type and recommend products and procedures, followed by a wonderful facial. I will definitely be booking again x

Really enjoyed my treatment and always looked forward to next appointment, really friendly team and unpretentious and feel like I have made new friends , would recommend any body to enjoy there professional treatment and company.😊

Dr. Raquel was recommended by two separate friends. I was immediately impressed with Dr. Raquel, her professionalism, her attention to detail, her friendly warm manner and her incredible knowledge. My initial impression during the consultation was confirmed during a subsequent treatment and I would thoroughly recommend her to other’s seeking advice and treatment.

I have been to four different skin specialists and aesthetic practitioners. Dr Raquel excelled by far. Her expertise is very clear. I felt 100% safe each time. I have never had complications with the five treatments that I have had with her.

The results are visible from the polynucleotide treatment. I had given up hope to alleviate my dark circles. It works!

Dr Raquel is also ahead of the curve within her field. Other aesthetics practitioners did not offer me polynucleotides and exosomes, (even though they had also been medically trained).

And Dr Raquel is modern in her approach by promoting health mapping and biohacking. (I feel inspired when I visit for treatments.)

I am genuinely delighted with the service. Cannot recommend enough. Thank you!

I visited Dr Raquel on recommendation from a friend. Since menopause my skin has been getting increasingly redder, dry and dull.
Dr Raquel scanned my skin, pointed out the troubled area and the causes and prescribed a skin treatment suitable for me. After 6 weeks using the prescribed products my skin is so much improved and even more smoother.
I have no hesitation in recommending her clinic.

My experience at Dr. Raquel Skin & Medical Cosmetics was truly exceptional. From the moment I walked in, I was impressed by the elegant, calm and beautifully designed environment, which immediately made me feel relaxed and confident in the care I was about to receive.

Dr. Raquel is incredibly professional, knowledgeable and attentive. She takes the time to understand your concerns and explains everything in a very clear and reassuring way. What I appreciated most is her refined and natural approach to aesthetics — the goal is always to enhance your features, never to overdo anything.

The level of precision, care and attention to detail is outstanding. You genuinely feel that you are in the hands of someone who is passionate about their work and committed to achieving the best possible results. I had full face treatment with polynucleotide, botox and fillers and I couldnt be happier with the results.

I would highly recommend Dr. Raquel Skin & Medical Cosmetics to anyone looking for high-end aesthetic treatments, delivered with expertise and truly personalised touch.

I know little to nothing about skincare and management. Dr Raquel and her team have given me a friendly and informative experience. I would highly recommend this team!

I’ve been seeing Raquel for treatments for years. I initially wanted to look a little more refreshed and also be proactive about preventing future skin damage. She expertly guided me towards the treatments that would genuinely benefit me, rather than anything unnecessary.

Raquel is incredibly experienced and knowledgeable, and she’s constantly learning and evolving to bring the best to her clients. I’m always so pleased with the results.

The whole team at the clinic are warm and professional, and always make you feel completely at ease. I would definitely recommend.